INTO

EMERGENCY
SERVICES

Ready to Respond 24/7 to mitigate large scale threats of violence and theft to employees, customers, facilities and other valuable assets.

Working together seamlessly under the watchful eye of iDefend’s Overwatch surveillance and coordination experts, iDefend’s Emergency Services Units operate as two distinct teams - ESU Response, and ESU Reconnaissance.

Thanks to the advanced level skills of these team members, iDefend’s ESU Response Team places the highest priority on first, putting a stop to the incident. Concurrently, the ESU Reconnaissance Team immediately begins an in-depth investigation to identify the perpetrator(s) and recover stolen goods - along with developing a comprehensive prevention plan to thwart further outbreaks. iDefend’s ESU team leadership has been instrumental in discovering crimes and recovering millions of dollars of stolen assets in large client operations.

ESU RESPONSE
TEAMS

The ESU Response Team rapidly responds to major incidents involving theft, drugs, vandalism, arson, workplace violence, among other critical incident issues. The Team’s disciplines and responsibilities include:

iDefend Emergency Services Unit plane
Mobilization
  • Immediate response and assessment of incidents with on-site management and, if necessary, local law enforcement.
Mobilization
  • Alerts sent to nearby community businesses and organizations regarding the incident.
  • BOLO (Be On the Look Out) aimed at area wide businesses (e.g. pawnbrokers, used equipment dealers, etc.) to aid in stolen property recovery.
  • Local Media communications interface with incident updates in conjunction with a law enforcement BOLO, etc.
Mobilization
  • ESU begins full measure of investigation protocols.
  • Evidence gathering.
  • Conducting interviews.
  • Issuing progress updates to all parties (clients, other law enforcement agencies, etc.)
  • Incident documentation for insurance purposes.
  • Post-investigation determination of additional steps needed to mitigate repeated incidents (physical security measures, undercover measures, etc.)
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Because they are poised to respond on a 24/7 basis, the A.I.R. Team, which is scaled in size proportionate to the incident, prepares far in advance of their call to react to a security issue with a thorough threat assessment, incident response plan, and team deployment logistics.

High risk facilities - including utilities, data warehouses, medical, financial, and countless other critical infrastructure clients - rely on iDefend’s A.I.R. Team to provide a full measure of advanced response services from assessment and planning to rapid response and full recovery.

Security Gear
iDefend Meeting on Plane

ESU
RECONNAISSANCE
TEAMS

At the core of iDefend’s ESU Recon Team is a reliance on expert intelligence-gathering in order to determine the cause and extent of a major organizational security breach, as well as to take swift action to recover losses. Invariably, these investigations also expose security flaws and systemic weaknesses that will help the client organization avoid the pitfalls of future issues and incidents.

Additionally, the ESU Recon Team represents over three decades of experience and offers the following portfolio of advanced law-enforcement caliber services which can become of invaluable assistance to management, human resource and legal/regulatory professionals:

  • On-Site Undercover Infiltration/Surveillance
  • Advanced Technical Surveillance
  • Polygraph Testing
  • Internal Affairs Investigations and Testing
  • Civil Litigation Testing
  • Pre-Employment Screening, Interviews, and Verification Services
  • Background Screening Solutions
  • Drug and Occupational Health Screening
  • Criminal and Civil Records Screening/Verification
  • Fingerprint Screening
  • Social Media Screening
  • Expert Witness Testimony
  • Crime Scene Analysis